Privacy Policy – Unicoin Limited Cryptocurrency Platform
Last Updated: January 16, 2026
Unicoin Limited (“we”, “us”, “our”, “Platform”) operates a cryptocurrency trading, wallet, staking, and digital asset services platform. Protecting your privacy and the security of your personal data and digital assets is our highest priority. This Privacy Policy explains how we collect, use, disclose, store, protect, and process your information when you visit our website, use our mobile applications, API, or any related services (collectively, the “Services”).
By creating an account, depositing funds, trading cryptocurrencies, staking assets, participating in launchpads, or otherwise using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.
This policy is compliant with major international regulations including (but not limited to) GDPR (EU), UK GDPR, CCPA/CPRA (California), LGPD (Brazil), PDPA (Singapore), and applicable AML/CFT and data protection laws in jurisdictions where we operate.
1. Information We Collect
We collect several categories of information to provide, secure, improve, and comply with legal obligations for our cryptocurrency services:
- Account & Identity Data (KYC): Full name, email, phone number, date of birth, nationality, residential address, government-issued ID documents, selfie with ID, proof of address, tax identification number, source of funds/wealth declarations.
- Financial & Transaction Data: Wallet addresses (deposit & withdrawal), transaction hashes, trading pairs, order history, deposit/withdrawal records, fiat payment method details, staking rewards, airdrop/claim history.
- Device & Technical Data: IP address, browser type/version, device type, OS, unique device identifiers, mobile network information, timezone, language preferences.
- Behavioral & Usage Data: Pages visited, time spent, clickstream, trading patterns, referral usage, support ticket interactions, chat logs.
- Blockchain & On-chain Data: Public wallet addresses you connect, on-chain transaction metadata (when linked to your account), ENS/domain names, token holdings (read-only via wallet connection).
- Communication Data: Messages sent via in-app chat, support tickets, emails, social media interactions related to our services.
- Marketing & Preference Data: Newsletter subscriptions, marketing consent status, cookie preferences, survey responses.
We never ask for your private keys, seed phrases, or passwords. Never share them with anyone claiming to represent Unicoin Limited.
2. How We Use Your Information
- Account creation, identity verification (KYC/AML), and ongoing due diligence
- Processing deposits, withdrawals, trades, staking, lending, and other crypto transactions
- Preventing fraud, money laundering, terrorist financing, market manipulation, and other illicit activities
- Providing customer support, responding to inquiries, and resolving disputes
- Personalizing your experience (watchlists, favorite pairs, UI preferences)
- Analyzing platform usage to improve features, security, and performance
- Complying with court orders, subpoenas, regulatory requests, and legal obligations
- Sending important service announcements, security alerts, and (with consent) marketing communications
- Conducting internal research, product development, and risk modeling
3. Legal Bases for Processing (GDPR-relevant users)
- Contract: To provide you with our Services (trading, wallet, staking, etc.)
- Legal Obligation: KYC/AML compliance, tax reporting, sanctions screening
- Legitimate Interests: Fraud prevention, network/security, service improvement
- Consent: Marketing emails, cookies (non-essential), certain data sharing
4. Sharing & Disclosure of Your Information
We do not sell your personal data. We may share information in these limited circumstances:
- With service providers (custodians, KYC/AML providers, cloud infrastructure, analytics, payment processors, etc.) under strict confidentiality agreements
- With regulators, law enforcement, courts when required by law or to protect our rights/users
- With blockchain analytics firms to detect and prevent illicit activity
- In the event of merger, acquisition, bankruptcy, or asset sale
- With your explicit consent (e.g., connecting third-party dApps via wallet)
5. International Data Transfers
Your data may be transferred to and processed in countries outside your jurisdiction, including but not limited to the United States, Singapore, United Kingdom, and EU member states. We use Standard Contractual Clauses (SCCs), Binding Corporate Rules, or other approved mechanisms to ensure an adequate level of protection for such transfers.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. KYC/AML records are typically retained for 5–7 years after account closure (depending on jurisdiction). Transaction records may be kept longer for tax and regulatory compliance.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing
- Data portability (in machine-readable format)
- Withdraw consent (where processing is consent-based)
- Lodge a complaint with your local data protection authority
To exercise these rights, contact us at support@unicoin-limited.com.
8. Security of Your Information
We implement industry-leading security measures including:
- End-to-end encryption for sensitive data
- Multi-factor authentication (2FA/MFA) mandatory for withdrawals
- Cold storage for the majority of user funds
- Regular third-party security audits & penetration testing
- Anti-DDoS protection, WAF, and real-time monitoring
Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure.
9. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies for functionality, analytics, and (with consent) advertising. You can manage preferences via our Cookie Banner or browser settings. For more details see our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when changes were last made. We will notify you of material changes via email, in-app notification, or prominent notice on the website. Your continued use of the Services after such changes constitutes acceptance of the updated policy.
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